Are there any circumstances in which I can be denied boarding?

We may deny the boarding of a passenger for safety reasons or if such action is necessary in order to comply with any applicable laws or regulations. Other reasons include if the passenger’s mental or physical state presents a hazard, if the passenger does not have valid travel documents, or if the passenger has refused to submit to a security check. 

Please see our Conditions of Carriage for a full list of reasons and circumstances.