Europe
Please contact our Concierge at +44 1258 442376 if you know you will not arrive before our check-in time closes. While we cannot delay our flights for late guests, our Concierge will communicate your estimated time of arrival to our crews and we will do everything we can to help you make your flight.
Please note that we will not be able to accept guests on the flight who arrive after our check-in closure time, 45 minutes prior to departure. Refunds or other compensation will not be provided for missed flights.