How to contact us

How to contact us

Our concierge team is ready to help by email or phone. We aim to respond to our guests within 24 hours. 

Email: help@aero.com

 

In your email, please provide the following:

  • First and last name
  • The best telephone number where we can reach you
  • A brief description of the issue

For marketing and partnership enquiries, please contact partnerships@aero.com