How to contact us?

How to contact us?

Our Concierge team is ready to help by phone or email. We aim to respond to our guests within 2-4 hours. 

 

Hours: 8am - 8pm Pacific Standard Time 

Email: help@aero.com (General inquiries) 

reservations@aero.com (Existing bookings) 

charter@aero.com (Charter inquiries) 

 

In your email, please provide the following: 

*first and last name 

*best telephone number where we can reach you 

*a brief description of the issue 

 

For marketing and partnership inquiries, please contact partnerships@aero.com"