How to contact us?

Our Concierge team is ready to help by phone or email. We aim to respond to our guests within 2-4 hours.

Hours: 8am - 8pm Pacific Standard Time

Email: help@aero.com (General inquiries)

reservations@aero.com (Existing bookings)

charter@aero.com (Charter inquiries)

In your email, please provide the following:

*first and last name

*best telephone number where we can reach you

*a brief description of the issue

For marketing and partnership inquiries, please contact partnerships@aero.com"