Help Center
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North America
North America
Getting in Touch
Covid-19
General
Luggage
Your Flight
Booking, Change & Cancellation
Special Assistance
Winter Travel 2021
Pets
Europe
General
Luggage
Your Flight
Getting in Touch
Back to home
Help Center
North America
North America
Getting in Touch
Covid-19
General
Luggage
Your Flight
Booking, Change & Cancellation
Special Assistance
Winter Travel 2021
Pets
Europe
General
Luggage
Your Flight
Getting in Touch
North America
Getting in Touch
How to contact us?
Follow us on social
Covid-19
What Covid-19 measures are in place to help guests travel safely?
General
What is Aero?
Where do you fly?
How is Aero different from flying commercially?
How often do you change your routes?
Can I suggest new destinations?
Who will operate your flight?
Can I book a flight with only friends and family?
Privacy Policy
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Luggage
How much luggage can I bring?
What if my bags are larger, or heavier, than the requirements listed in your policy?
What items are prohibited on board?
Your Flight
How do I know if my flight is on time?
Can I park at the airport?
How do I check in?
Do I need to bring identification?
What happens if my flight is affected by adverse weather conditions?
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Booking, Change & Cancellation
What if I need to change or cancel my flight?
Where can I find my reservation information?
Can I book if I'm under the age of 18?
Special Assistance
Are you able to accommodate food allergies?
Can I fly if I'm pregnant?
Can I bring an infant on board?
What if I have a wheelchair?
Can minors travel unaccompanied?
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Winter Travel 2021
How much will tickets cost?
What airport do you currently fly out of?
Pets
Can I fly with my pet?
