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North America
  • North America
    • Getting in Touch
    • Covid-19
    • General
    • Luggage
    • Your Flight
    • Booking, Change & Cancellation
    • Special Assistance
    • Winter Travel 2021
    • Pets
  • Europe
    • General
    • Luggage
    • Your Flight
    • Getting in Touch
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      1. Help Center
      2. North America
      • North America
        • Getting in Touch
        • Covid-19
        • General
        • Luggage
        • Your Flight
        • Booking, Change & Cancellation
        • Special Assistance
        • Winter Travel 2021
        • Pets
      • Europe
        • General
        • Luggage
        • Your Flight
        • Getting in Touch

      North America

      Getting in Touch

      • How to contact us?
      • Follow us on social

      Covid-19

      • What Covid-19 measures are in place to help guests travel safely?

      General

      • What is Aero?
      • Where do you fly?
      • How is Aero different from flying commercially?
      • How often do you change your routes?
      • Can I suggest new destinations?
      • Who will operate your flight?
      • Can I book a flight with only friends and family?
      • Privacy Policy
      See more

      Luggage

      • How much luggage can I bring?
      • What if my bags are larger, or heavier, than the requirements listed in your policy?
      • What items are prohibited on board?

      Your Flight

      • How do I know if my flight is on time?
      • Can I park at the airport?
      • How do I check in?
      • Do I need to bring identification?
      • What happens if my flight is affected by adverse weather conditions?
      See more

      Booking, Change & Cancellation

      • What if I need to change or cancel my flight?
      • Where can I find my reservation information?
      • Can I book if I'm under the age of 18?

      Special Assistance

      • Are you able to accommodate food allergies?
      • Can I fly if I'm pregnant?
      • Can I bring an infant on board?
      • What if I have a wheelchair?
      • Can minors travel unaccompanied?
      See more

      Winter Travel 2021

      • How much will tickets cost?
      • What airport do you currently fly out of?

      Pets

      • Can I fly with my pet?
      Help Center
      • Go to aero.com