What if I need to change or cancel my flight?
We know that flexibility is important, more so now than ever. In that spirit, you may cancel your trip up to 48 hours before departure free of charge, and your original ticket price will be fully refunded In addition, up to 48 hours before departure, you may, space permitting, change your travel dates, without paying any fees. You will only be charged the difference between your new booking and the original booking, and any remaining amounts will be fully refunded.
If you cancel your booking within 48 hours of departure, your original ticket price will be kept by Aero as a credit for future bookings, less a €300 late cancellation fee. In addition, if you want to change your travel dates within 48 hours of departure then, space permitting, you may do so, and you will be charged the difference between your new booking and original booking. Any remaining balance, however, will be kept by Aero as a credit for future bookings.
Please note: If the date or routing of the reservation has previously been modified on a flight you request to cancel, the value of the reservation will be kept as credit on your account for 18 months to be used for future charters.