What time do I have to arrive at the airport or private terminal?
For domestic flights, all guests must arrive for check-in at least 20 minutes prior to departure so we have enough time to safely get all guests and their bags checked in. Should you require additional assistance or would like extra time boarding the aircraft you are invited to arrive earlier to ensure a smooth boarding experience. Don’t worry, you won’t wait in any lines.
For international flights, we require guests to arrive 75 minutes prior to departure. Due to international travel regulations, our check-in window will close strictly 75 minutes prior to departure.
When you show up, we'll do a few quick checks in the lounge area, take your luggage off your hands, and leave you to relax before departure.
To keep things running efficiently please make sure you have filled in all passenger information via the Aero website (click My Trips) at least 48 hours before take-off. We need this completed before you board. Don’t worry, we'll send you a reminder email in case you forget!